20
Apr
2009
Siebel – Adding License Keys to Sample
by Prachi SharmaI am glad to be associated with Geeks Blogging @ dotCOM. This is my first post here.
This is a very generic problem that we all come across. Adding License Keys in Siebel Sample Database. This is at times a little difficult and workarounds have to be used.
There are a number of ways that you can enter License Keys in Siebel:
1) When you are installing Siebel, and try to log in for the first time, it asks for valid License Keys. You can enter multiple license keys at this step.
2) Log into Siebel Web Application. Navigate to Sitemap -> Administration – Application -> License Keys.
3) Log into Siebel Tools. Navigate to Help -> Technical Support -> License Keys
However, you will notice that only the first option works in case of Sample Database. The route through Siebel Client and Siebel tools are greyed out. The first option has the drawbacks in case, the license keys entered are not lifelong, and we may need to enter new license keys after some time. Also, we may need to add additional functionality in Siebel using new license keys.
The solution is to login into Siebel Tools. Once logged in, press ‘Shift’. Keep it presses while navigating to Help -> Technical Support. Now, if you notice the ‘License Keys’ button is active. Press License Keys, a new dialogue box will open. Here, you can add new, delete or edit existing license keys. This will solve the problem.
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whoa!! what a solution..!!
I just tried it, and it seems to work like a charm..
Up till now, for the same problem, I used to hit the Sample DB tables directly, and used to insert the keys into SAMPLE by using the “INSERT INTO VALUES ” statement I picked off ITToolbox.com somewhere..
So, Siebel does provide some softer workarounds than apply BRUTE FORCE!!
Great post to start off with, Prachi.. cheers..
Thanks nitin, for the appreciation. This was just a try. I will try to write good posts in future also.
I just found this on Siebel Supportweb:
Doc Id 530845.1
What do you think?
Seems to be some problem with the link. Try this:
https://metalink3.oracle.com/od/faces/secure/km/DocumentDisplay.jspx?id=530845.1
Requirement-
It is general problem when people need to compare their custom Siebel Web client Application to Siebel Vanilla Sample Client at that time their Seibel Sample Client pop up the error for Expiry License key and it is so frustrating for a developer .
So here we have one alternate solution for those who do not have access to Support web.
Steps for Resolution-
1) Copy the Sample DBF from …\Siebel\7.8\web client\SAMPLE folder and paste it to …\Siebel\7.8\web client\LOCAL.
2) Open the Client CFG from …\Siebel\7.8\web client\BIN\ENU and go to [Local] section.
3) Change the parameter [ConnectString] to …\Siebel\7.8\ web client\LOCAL.\sse_samp.dbf -q -m -x NONE -gp 4096 -c40m -ch60m
If you don’t wand to perform step 1) then in cfg Change the parameter [ConnectString] to …Siebel\7.8\ web client \sample\sse_samp.dbf -q -m -x NONE -gp 4096 -c40m -ch60m
4) Log in to Web client put USER ID = SADMIN, Password = SADMIN and Connect to = Local
5) Now Go to Application->Administration->License Key and copy any valid key from Local client to here.
6) Again open the standard Sample Client and now you are able to login successfully. And do your research.
Still I feel the resolution given in Prachi’s Post is easier if you can open the Sample tool without any problem.
[...] Prachi’s post, is valid in case you HAVE the license keys available. What do you do in case you DON’T HAVE [...]
That’s a ping you see above this comment!!
okay. If you can’t login to siebel tools, Himanshu’s tip can solve the problem. Nice workaround himanshu. How come Oracle doesn’t know of these workarounds.
Hi Thanks for this wonderful tips. Initially for the first time I entered license key for Sample Application – Siebel Business Applications (SEA / Cross-Industry) 8.0 . I comfortably worked in Siebel Call center. But now when I tried to login to Siebel Government Application – Siebel Public Sector I got the error which states exactly as :
We detected an Error which may have occurred for one or more of the following reasons:
View ‘HLS Investigative Home Page View’ is not licensed for this site.(SBL-DAT-00327)
I then entered the new license key for Siebel Industry Applications (SIA / Verticals) 8.0 as mentioned in this post.
Although the license key got accepted, but still whenever I try to login to Public Sector application, same error appearing.
I am new to Siebel and would appreciate comments in this regard…
Hi Vinod,
Thanks for your positive comments.
My best guess would be that the License Key you entered is not correct. You may need some other License Key for Siebel Government module. Try going in for All Inclusive License Keys. Your Siebel Server Admin should be able to help you here.
Hi Nitin,
). I had entered only one of the all Inclusive license key for each of the domains, although instructions at the oracle site clearly stated
Thanks for the reply. I got where I faulted(May be helpful for other new comers
“License Key Strings (apply all listed strings)” . That was the problem.
When I entered all listed strings, all error messages vanished and got all missing screens and views…
I didn’t know this SHIFT trick. I’ll try it.
What I have been doing for the past 7 years is simply to rename the DB file name (sse_samp.dbf) to any name. update the CFG and I’m done, I can see the licence key view.
Sure Matthieu. I guess all of us benefit by Prachi’s post!
I believe what you have been trying so far is similar to what Himanshu has suggested in the comments above, right?
Great workaround!
I found this site using google.com And i want to thank you for your work. You have done really very good site. Great work, great site! Thank you!
Sorry for offtopic
Excellent article. Many thanks for it!