GeeKs Blogging @ dotCOM

Siebel – Unable to launch Local Client

Hi all,

I was making a fresh install of Siebel yesterday, when something very strange happened. I could not launch my Local Client. This was even more strange because:
1) I could successfully launch my Sample Client
2) I could successfully launch my Local Client when invoking it in Debug mode from within Siebel Tools!

I was installing an instance of Siebel 7.8.2 for the concerned. My operating system in use is Windows XP.

My Sample client was opening successfully. This meant my Internet Explorer settings are fine, and the executables to execute one after the other are installed fine.

I could launch my local client from within Tools using the same CFG file and the login parameters indicated that my configuration of the CFG file was fine, and I was using the correct login credentials. This also concluded that it was not an issue of license keys. I was left in the blue unable to think of as to what the possible reason could be.

I tried increasing the Logging level to maximum, trying to find out what is really hampering the launch of local client. I noticed that there were no errors being indicated in the log files being created. Just that the log files would be created successfully for some time, and then, the entire process would halt. The log files stopped being updated after a certain point, without indicating any error.

On comparing the log files of client launch in debug mode and without debug mode, the only difference was that the log file size in Debug mode was much larger, the log files were being updated properly right till the end and that the debug mode Local client was working fine.

Now, the million dollar question: then how was the problem resolved?

On top of the base install of 7.8.2, I installed the patch 7.8.2.8.
When I tried launching the Local client now, it worked beautifully without hanging.

I am still hunting for the possible difference that the patch installation made, which enabled the successful launch of my Local Client. Any pointers from anybody?