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Archive for May, 2009

You are currently browsing the GeeKs Blogging @ dotCOM blog archives for May, 2009.

31 May 2009

Siebel – FINS Industry XML Query Service

“Extracting values from a tag deep down in the Hierarchy.” How many times have you come across this problem, and how many times have you wished that Siebel has an OOB method to help you extract these values?

Well, here it is. The “FINS Industry XML Query Service” in Siebel does just that. I am covering this here because of lack of documentation on the same by Oracle, and the immense use that this can be put to. This BS can save you a lot of headache of writing custom scripts to parse the entire XML Hierarchy in Siebel eScript, which can be a real pain in the neck.

This blog post will target the detailed usage of the BS, “FINS Industry XML Query Service” in Siebel CRM. This BS can be used directly in a Siebel Workflow, since this is vanilla. No scripting is needed which is as per the recommendations of Siebel Best Practices.

Read the rest of this entry »

31 May, 2009 at 2:35 by Nitin Jain

Tags: EAI, Scriptless solutions, Siebel, Siebel Secrets, Tricks, Workarounds, workflows
Posted in Siebel CRM | 5 Comments »

28 May 2009

BI – Actuate Reports in PDF format in Siebel

Hi all,

Siebel is well integrated with Actuate Reports, used for reporting and Business Intelligence (BI) perspectives.

Today’s post has been contributed by Tapan Chitkara, a regular visitor to GeeksBlogging@dotCOM. Tapan has deep expertise in Siebel Actuate Reports.

By default, when a report is generated and viewed in the Siebel web client, or selected from Reports Server > My Reports view, the report will be presented in Dynamic HTML (DHTML) format in the web browser. When the user clicks on the Save button , a window will popup prompting to download the report to PDF or Excel. If you select PDF and try to save, the file will be saved as the name of the physical report file on the Server as shown in the image below (Please click on the image to enlarge):

Read the rest of this entry »

28 May, 2009 at 19:09 by admin

Tags: Actuate, Business Intelligence, Client, Reports, Siebel, Workarounds
Posted in Actuate, Siebel CRM | 1 Comment »

26 May 2009

Siebel – EnableServiceArgTracing – Logging Messages

Hi,

We have already discussed at quite a length the logging methods, the most prominent of these being the usage of vanilla Siebel EAI Queues. You can read about the entire series through the following links:
A meeting with Siebel EAI
Siebel – EAI Queue
Siebel – EAI Queue – Usage
Siebel – EAI Queue – a Critique’

I recently came across another vanilla method (EnableServiceArgTracing) to log the messages. Using this, the various Siebel logs can be created, and the Input and the Output messages to some of the Business Services can be written in XML format to a file. These XML files would appear as Siebel Dump files with a “.dmp” extension. These can be read off any standard text reading tool like Notepad, Editplus, Notepad++, etc. This process works with EAI Siebel Adapter and EAI Dispatcher business services.

Read the rest of this entry »

26 May, 2009 at 12:21 by Nitin Jain

Tags: Admin, CFG file, Configuration, Debugging, EAI, Logging, Siebel, Tricks, Tutorials, workflows
Posted in Siebel CRM | 1 Comment »

26 May 2009

GeeksBlogging@dotCOM – Share posts

Most of our regular readers on GeeksBlogging@dotCOM would already have noticed the colorful logos at the bottom of all posts. These link to many of the prominent social networking websites like Twitter, Facebook, Digg, etc.

Now with this feature being available on GeeksBlogging@dotCOM, you no longer need to copy and paste the content on GeeksBlogging@dotCOM into your personal notepads, emails, etc. You may just add the link to your own profile on LinkedIn, or use the one click feature to email the post URL to any of your friends. Now, that is what we call ease of use.

Happy Learning!

26 May, 2009 at 8:16 by admin

Tags: Admin Notifications
Posted in Admin Notifications | No Comments »

25 May 2009

Siebel – Enable Detailed Logging – Local

Very often we come across scenarios wherein the process is not really clear through the interface exposed to us. We generally need to go into detailed logs at various levels to understand the internal process, and as to which all parameters are flowing at each step in the flow. The server level settings are different. I will cover here, as to how we can enable or disable detailed logging of Siebel processes in our Dedicated, Local or Sample environments. We can use it to understand complex Siebel processes in detail, for eg. eConfigurator and ePricer related flows.

Read the rest of this entry »

25 May, 2009 at 18:00 by Nitin Jain

Tags: Admin, CFG file, Client, Configuration, Debugging, EAI, Logging, Siebel, Tools
Posted in Siebel CRM | No Comments »

25 May 2009

GeeksBlogging@dotCOM – Related Posts

From our website analysis stats, we had noticed that the users logging onto GeeksBlogging@dotCOM were searching around for relevant content, once they finished reading a post. To make it easier for them to move around and gain knowledge on similar subjects, we have introduced the Related Posts feature.

Now, towards the end of each post entry, you would see GeeksBlogging@dotCOM automatically generate contextually similar posts related to the one you are currently reading. All the related posts are arranged in the order of relevance to the current blog post.

Read the rest of this entry »

25 May, 2009 at 11:04 by admin

Tags: Admin Notifications
Posted in Admin Notifications | No Comments »

24 May 2009

GeeksBlogging@dotCOM – How To – FAQs

Hello,

It has been our continuing endeavour to make this website more useful to you, and user friendly. We have introduced a new section on the Frequently Asked Questions for the various How To questions that we keep getting.

You can access the page by clicking here.

It would always be available in the top bar if you ever want to come back to refer to it. You can provide your feedback here.

24 May, 2009 at 14:20 by admin

Tags: Admin Notifications
Posted in Admin Notifications | No Comments »

22 May 2009

Siebel- Close Browser window when logging off

In case of standard interactivity applications like eSales , eService, when user logs off, he is directed to the page through which he logged in the application. But there is a requirement to close the IE when user logs off. Here we are doing this for eSales Application. This can be done in following manner:

•         Create a new .swt file say “LogOffDestination “ which contains following HTML script:
<html>
<head>
</head>
<body>
</body>

Read the rest of this entry »

22 May, 2009 at 10:13 by Madhvi Arora

Tags: Admin, Client, Configuration, Login, Siebel, Tips, Tricks, Tutorials
Posted in Siebel CRM | 3 Comments »

21 May 2009

Brijesh Vashishth

Please welcome our new contributor on GeeksBlogging@dotCOM, Mr Brijesh Vashishth.

Brijesh has been working in Siebel CRM for about 2 years now. His experience involves development and testing of the Siebel Business Applications. His core areas of expertise include Siebel Enterprise Integration Manager (EIM) and Siebel Configuration.

In his free time, Brijesh enjoys reading newspapers, magazines, and playing PC Games. He is a big fan of NFS 3.

With him joining us on GeeksBlogging@dotCOM, I feel the long felt void pertaining to Enterprise Integration Manager has been filled. Please join us in welcoming Brijesh to this blog.

Cheers,
Admin

21 May, 2009 at 10:03 by admin

Tags: Author Introductions
Posted in Meet the Author | No Comments »

21 May 2009

Siebel 7.x – Party Model Changes

After introduction of party model, the table structure (as far as EIM is concerned) have changed tremendously. The largest data model change involves the Party model, which I think is basis of post siebel 7 releases. Accounts, Organizations, Internal Divisions, Contacts, Employees, Positions, and Households are all party entities and are the logical extension table of S_PARTY and they all have the corresponding entry in S_PARTY base table and the data is brought into the business components through an implicit join (PLEASE NOTE THEY ARE NOT EXPLICIT JOINS).

Read the rest of this entry »

21 May, 2009 at 2:10 by brijesh

Tags: Admin, Business Component, EAI, EIM, Siebel, S_PARTY, Tutorials
Posted in Siebel CRM | No Comments »

20 May 2009

Siebel 8 Certification Update

All of us want to be certified Siebel experts, don’t we? For those in the blue, Siebel CCC (Core Consultant Course) is what we are targetting in this post.

Well, to make it easy for all of us, Oracle has recently release two more certification tracks for Siebel 8.1.x in addition to the existing two for Siebel 8.x. These are:
1) A 15 day course all at one stretch, for Siebel 8.1.x CCC.
2) The course divided in 3 different modules (Tools, Business Automation, and Installation & System Administration). The student may have time gaps in between attending all these 3 courses.

You can get all the related information here on Oracle website.

20 May, 2009 at 14:50 by Nitin Jain

Tags: Certification, Siebel
Posted in CRM News, Siebel CRM | No Comments »

20 May 2009

Siebel – Remove About SRF Window

In my previous post, I had discussed as to how we can control how we can control the data being displayed in the Siebel Client, About SRF window. You can read the article here.

One impromptu question came up from the audience, “What if I want to limit opening of the About SRF window itself in the first place?”. I said, “Nice question!”.

Try out the following steps to disable the About SRF window itself from Siebel Web Client.

Read the rest of this entry »

20 May, 2009 at 11:05 by Nitin Jain

Tags: Admin, Applet, Client, Configuration, Security, Siebel, Tips, Tricks
Posted in Siebel CRM | No Comments »

19 May 2009

Are you the smartest DB Developer?

I am sure all of us get bored one time or the other by the monotonous professional lives that we have. How much do you think you know about Databases? And, how do you like to dabble around with computer games? We need the best of both for you to get over this one.

Oracle has launched a small computer game, which tests your gaming skills, as well as your knowledge of Oracle products. Click here to play the game right now!

As we say in lingo, nice time pass and a break away from the regular monotony.

19 May, 2009 at 16:48 by Nitin Jain

Tags: Gaming, ORACLE
Posted in FUN 'n' FROLIC | No Comments »

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