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22 May 2009

Siebel- Close Browser window when logging off

by Madhvi Arora


In case of standard interactivity applications like eSales , eService, when user logs off, he is directed to the page through which he logged in the application. But there is a requirement to close the IE when user logs off. Here we are doing this for eSales Application. This can be done in following manner:

•         Create a new .swt file say “LogOffDestination “ which contains following HTML script:
<html>
<head>
</head>
<body>
</body>

<script for=window event=onload>
window.opener = ‘ ‘;
window.open(“”,”_self”);
window.close();
</script>
</html>

•         Now place this .swt file in <Siebel Tools>\WEBTEMPL\, <Siebel Client>\WEBTEMPL\ and <Siebel Server>\WEBTEMPL.
•         In Siebel tools, navigate to “Web Template” object in Object Explorer. Create a new web template say “LogOff Destination” and give this new “LogOffDestination.swt” in the “File Name” property of the “Web Template File” object.
•         Now Navigate to “Web Page” object in Object Explorer. Create a new Web Page say “Log Off Destination” and set “LogOff Destination” Web Template you just created in “Web Template” object.
•         Now navigate to “Application” object in Object Explorer. Query for “Siebel eSales”. Now change web page in “Logoff Acknowledgement Web Page” from the given value to “LogOff Destination”.
•         Now compile “Web Template”,”Web Page” and “Application” objects in the srf.
Now when you log out from the application, it will close the IE.



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Tags: Admin, Client, Configuration, Login, Siebel, Tips, Tricks, Tutorials



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This entry was posted on Friday, May 22nd, 2009 at 10:13 AM and is filed under Siebel CRM. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “Siebel- Close Browser window when logging off”

  1. TJ says:
    May 23, 2009 at 10:56 PM

    nice post it can be very helpful if we same requirement. but i found it really abstract.. very much like support web..

    can you please explain what these instructions are doing in the code?

    window.opener = ‘ ‘;
    window.open(””,”_self”);

    and why don’t it worked in HI?

  2. Madhvi Arora says:
    May 25, 2009 at 12:44 PM

    This can be used for both High and Standard Interactivity applications.Here I have just described the scenario for standard interactivity application.The .swt file can just use window.close() to close the IE.But this code ‘window.close()’ was working with IE 6 but not with IE 7.This was giving warning message on close of IE .So, on some research, I found the piece of code I mentioned in the post which worked with both IE 6 and IE 7.You can modify the code in .swt file as per your requirement.

  3. NP says:
    June 12, 2009 at 9:41 AM

    Madhvi,

    Any idea how to end user session when user closes the browser(X) without logging off using proper log off mechanism?

    Thanks,
    NP

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