GeeKs Blogging @ dotCOM

Siebel – Enable Detailed Logging – Local

by Nitin Jain

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Very often we come across scenarios wherein the process is not really clear through the interface exposed to us. We generally need to go into detailed logs at various levels to understand the internal process, and as to which all parameters are flowing at each step in the flow. The server level settings are different. I will cover here, as to how we can enable or disable detailed logging of Siebel processes in our Dedicated, Local or Sample environments. We can use it to understand complex Siebel processes in detail, for eg. eConfigurator and ePricer related flows.

This is something very trivial, and I guess most of you would already be implementing this in your personal set-ups. However, just for the purpose of making and retaining notes here, I will add this post.

We would be modifying some Operating System Environment variables here.
I have my desktop running on Windows XP. In this case, right click on the ‘My Computer’ icon, and select ‘Properties’.
Navigate to the Tab labelled ‘Advanced’.
Press the button ‘Environment Variables..’
In the section for ‘User Variables”, look for the variable named, “SIEBEL_LOG_DIR”. If not already present, create one. In my case, I gave it the value, “D:\\SiebelLogs”. All Siebel Logs will now be created in this custom directory rather than the vanilla Siebel directory under Siebel Install directory.
Similarly, create another User Variable with the name, “SIEBEL_LOG_EVENTS”. The value of this variable can vary between 0-5, with 0 indicating the lowest level of detail, and 5 indicating the maximum level of details. A log level of 5 creates extensive logs very large in size owing to the high level of details.
Save and close.

Now, every new session of Siebel Tools or Siebel Web Client will start creating logs in the directory pointed to by SIEBEL_LOG_DIR according to the Log level set in SIEBEL_LOG_EVENTS. This can help in detailed understanding and debugging of most processes, before we execute them on the server.

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