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19 Feb 2010

Siebel – Unable to login to mobile client

by Madhvi Arora



After long time I am writing a blog…

This time related to Siebel Admin :)
Earlier I used to work with Siebel 7.8 and now 8.1..
So quite a different experience..

In Siebel 8.1, I had successfully initilized my dbf from tool and was able to login into Siebel Tools.
But suprisingly, using same dbf I was not able to login to my mobile client and it was throwing the error,
“user id /password not correct..”

I tried everything..from reinializing my dbf to changing parameters in my client cfg…
But all atempts were in vain..
Finally I looked in to Siebel logs and found the error as “Error connecting to datasource SSD Local Db default instance”

I tool the help from one of my seniors and he recommended the following way out.. I tried, and it worked..

Just followed below mentioned steps and problem got resolved and I was able to successfully login into local client…
1. Open the ODBC Administrator.
2. Select the System DSN tab.
3. Select the local Tools datasource (by default, “SSD Local Db default instance”).
4. Click the Configure button.
5. In the configuration window, select the Database tab.
6. Clear the field labelled “Server name”.
7. Close the configuration window and exit the ODBC Administrator.

I am really happy that the issue finally got resolved, and I would like to thank my mentor for helping me. Please add a comment if this helps you sometime.. I’ll be glad to know..

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Tags: Admin, Client, Siebel



This entry was posted on Friday, February 19th, 2010 at 1:08 AM and is filed under Siebel CRM. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “Siebel – Unable to login to mobile client”

  1. Nitin Jain says:
    February 19, 2010 at 1:10 AM

    Nice Tip, Madhvi. Thanks for sharing.. :-)

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