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20 Mar 2010

Siebel – SIS OM PMT Service

by Madhvi Arora


There are lots of vanilla business services available in Siebel which can be used to configure any process and this helps in avoiding scripting.

One of these services I came across is “SIS OM PMT Service”.

People who have worked on Order Mangement module must be aware of this service.

This service is extensively used in Order Management Process. Both its methods as well as its  user properties are utilized in Order Creation Process.

But this service can be used in other modules as well.

It has various methods which can be used are:

Get Profile Attribute

Invoke BC Method

Refresh Business Component

Set Profile Attribute

In this post, I will discuss method “Refresh Business Component” of this service.

As clear from its name, it is used to refresh the Business Component.

In most of scenarios if we update some field or insert new record, UI is not refreshed with that data. We explicitly need to fire blank query either in our script or on UI to refresh UI. Instead of doing this we can use this Method to do so.

The required input arguments to this service are:

Business Object Name—> The name of the BO in which this data needs to be refreshed

Business Component Name—>The name of the BC where refresh is required.

This can be used in both script as well as workflow.

I will discuss the example of workflow:

WF_01

WF_01

This is a sample workflow which is used to update account status.

The detail description is as follows:

  1. Query For Record: Siebel Operation Step with operation Query is used. Here row_id has been passed in Object Id.
  2. Record Found: Decision Box is used to check the record which needs to be updated exists in system or not .Here check is made with the help of Process Property “Siebel Operation Object  Id”. If record is present, then Siebel Operation Object Id will not be null.
  3. Update Account Status : Siebel Operation Step with operation Update is used. Here row_id has been passed in Object Id.
  4. Refresh Record: This step uses BS “SIS OM PMT Service” with method “Refresh Business Component”.

Since here I am updating Account Status in Account Screen, the values of input arguments are:

Input Argument Type Value
Business Object Name Literal Account
Business Component Name Literal Account

Try this it will work.

Please share your valuable comments.



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Tags: Business Component, Scriptless solutions, Siebel, Tips, Tutorials, Vanilla



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This entry was posted on Saturday, March 20th, 2010 at 12:26 PM and is filed under Siebel CRM. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

8 Responses to “Siebel – SIS OM PMT Service”

  1. Joseph Shaji says:
    April 21, 2010 at 4:07 AM

    Hi Madhavi
    Can you tells us how to use the method “Invoke BC Method” of the BS “SIS OM PMT Service”?
    Thanks
    Joseph

  2. Nitin Jain says:
    April 22, 2010 at 3:40 PM

    Hi Josheph,

    Just taking a look at it, what is the exact problem that you are facing. You just need to enter the name of the BC on which you want to trigger a method, and a MethodName that you want to trigger.

    For all the Inputs and Outputs from the BC, it should work in a similar manner wherein you can just give a new property with the Input Property Value as needed for that method, and also, the value you are retrieving as the output.

    Hope this helps..

  3. Ferris says:
    April 29, 2010 at 8:35 AM

    Keep posting stuff like this. I really like it..

    Thanks

  4. Ian McGregor says:
    May 12, 2010 at 3:32 PM

    Keep posting stuff like this.. this is the best Siebel website..

  5. Hari says:
    May 15, 2010 at 9:05 AM

    Can we not use BC.InvokeMethod(“RefreshBusComp”) instead? Or is it supported only in certain versions of Siebel?

  6. Madhvi Arora says:
    May 17, 2010 at 10:05 AM

    Yes, we can certainly use that and it is BusComp.InvokeMethod(“RefreshRecord”)
    and not BC.InvokeMethod(”RefreshBusComp”) .
    Using SIS OM PMT Service is one of the ways to refresh BC in workflow.This is scriptless way to refresh your BC

  7. Nitin Jain says:
    May 17, 2010 at 10:11 AM

    Hi Hari,

    BC.InvokeMethod(”RefreshBusComp”) works only on specialized Account based BCs. It’ll not work on Custom, and other Business Components. Hope this helps! :-)

  8. Bruce says:
    May 22, 2010 at 2:42 AM

    Hi Madhavi
    Can you tells us how to use the method “Invoke BC Method” of the BS “SIS OM PMT Service”?
    Thanks
    Joseph

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