Login Failed in Dedicated Web Client : MVF Issueby Himanshu Bajpai
Recently I have met with the Problem in form of defect. The Problem was related to Record Visibility in Activity.
There were activities created for SR as a result of Email Response and properly visible in Activity List Applet under SR. We have Pick Applet in SR Applet for fetching all Email related activities. But strangely same activities were not visible in the Pick Applet.
On investigation, we found that the Applet was based on a different BC i.e. Action Special.
Seeing Different BC It is understood there is a problem of Record Visibility.
And since BC Record visibility is controlled by BusComp View Mode, there were bound to be some issues.
We compared Action and Action Special BCs BusComp View Mode.
Following was the screenshot of BC -Action Special (click to enlarge)
Following was the screenshot of BC-Action (click to enlarge)
Above Snapshot shows the difference clearly !!
As a Solution –
1) We made Action Special similar to Action BC and added Visibilty MVF as Organization and Visibility MVL as Organization.
2) Compiled SRF.
3) Login in dedicated Client.
It was throwing error of Wrong User Id and Password while few minutes back it was working fine.
Login again- Shock again-error again.
3rd Time Login (3 is my lucky number ), but error again but this time my luck was better. So error changed to something different and is indicated below (click to enlarge) -
Since Organization MVL was not present in Action Special, I was not able login into the dedicated client.
Actually I did the View Mode Change by Compare Object utility on Action and Action Special BC. This smartness and laziness created the whole issue because compare object put the MVL and MVF even though MVL/MVF was not present in BC.
If you change the Visibility MVL/MVF Manually then you would not allowed by Siebel to pick MVL/MVF that is not present in BC.
But it is really good for me. Since I have learnt a lesson and that is generic.
Conclusion-If the Reference of MVL or MVF is not present in BC then you would not able to login Siebel Dedicated Client and you can expect to get the below error.
User ID or password that you entered is incorrect.
Please check the spelling and try again.
Thanks for reading. Stay tuned for more articles !!