GeeKs Blogging @ dotCOM » CRM News

Siebel 8 Certification Update

Nitin Jain — Wed, 20 May 2009 09:20:19 +0000

All of us want to be certified Siebel experts, don’t we? For those in the blue, Siebel CCC (Core Consultant Course) is what we are targetting in this post.

Well, to make it easy for all of us, Oracle has recently release two more certification tracks for Siebel 8.1.x in addition to the existing two for Siebel 8.x. These are:
1) A 15 day course all at one stretch, for Siebel 8.1.x CCC.
2) The course divided in 3 different modules (Tools, Business Automation, and Installation & System Administration). The student may have time gaps in between attending all these 3 courses.

You can get all the related information here on Oracle website.

Sugar CRM launches Sugar On Demand

Nitin Jain — Thu, 30 Apr 2009 10:11:27 +0000

Sugar CRM has been the most prominent Open Source CRM available in the market. Though others are close on the heels, I believe Sugar’s adoption and influence has by far been the greatest of all the Open Source CRM packages available. So much so, it also packs the greatest number of features in the Open Source competition space.

Sugar has now launched “Sugar Express”, the On Demand or the hosted version of Sugar CRM aka Oracle’s CRM On Demand and Salesforce.com.

If the most important concern in your IT department in times of recession is price, Sugar Express comes at a whpping price of $499 a year for upto 5 users, and $799 a year for upto 10 users. The version does, however, cut down on some of the important features like Sales Forecasting, Reporting and the like available in the Enterprise edition.

In comparison Oracle’s CRM On Demand comes at $70 per user per year for multi-tenant version, and $90 per user per year for the single-tenant version. I see both falling and competing on different turfs altogether. We have features, scalability and stability going in favour of Oracle, while Sugar says I give you what you need at the prices you dream of.

One of the biggest cons I see here as in Sugar Express offering is support for maximum of 10 users only. If I am putting in a basic level IT infrastructure today, I would definitely like to put in an architecture which is scalable and expandable as per my business needs.

Could be a nice try for all the startups out there, who are looking for best value for penny ways to try and maximize their Customer Relationship Experience.

Click here to go directly to the comparison chart of the various Sugar CRM editions available.

No related posts.

Sage Spark??!!

Nitin Jain — Wed, 15 Apr 2009 08:00:46 +0000

I recently came across this article on Small Business Computing about Sagespark. For the people who have known the Microsoft DreamSpark with lots of free stuff, trying to hit the chord with college students, I can see this as an attempt from the Sage to draw the equal with MS!

A cute little kind of site actually with some tools and information that we all know Sage for. For those still hunting in the woods, Sage is known popularly for its famous ACT! CRM Software for the SMEs. Though I initially saw this as a barebones attempt, and more as an accounting software when I put it side by side with Siebel, people tell me they have come a long way with their paid versions now.

To have your own taste of Sagespark, Click here.

No related posts.