Archive for the ‘CRM’ Category
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6
Apr
2010
Siebel – Upgrade Process – Part II
This is a continuation from the post, Siebel – Upgrade Process – Part I.
Step 5: Merge Repositories
Use Siebel Tools. In my Siebel Tools, the path is Tools -> Upgrade -> Upgrade Application…
You may need to Prepare a Repository before this.
Follow the suggested steps to merge the Current Repository to the Repository in the new release.
4
Apr
2010
Siebel – Upgrade Process – Part I
If you have reached here, I assume you have already been through the Siebel Upgrade Assessment, and Planning steps.
Siebel – Why Upgrade? – Part I
Siebel – Why Upgrade? – Part II
Siebel – Upgrade Roadmap – Part I
Siebel – Upgrade Roadmap – Part II
Next step is to run the Upgrade.
2
Apr
2010
Siebel – Upgrade Roadmap – Part II
This is a continuation of my previous post, Siebel – Upgrade Roadmap – Part I.
As a part of the planning phase, feel free to:
1) Analyze the Complexity of the Upgrade
2) Be a good estimator of the level of effort needed to upgrade. Don’t mind putting in a few extra days in the plan than to crib later.
31
Mar
2010
Siebel – Upgrade Roadmap – Part I
You may find my previous posts on “Why to Upgrade?” interesting. As a follow-up to it, here, I would present a typical Process of Siebel CRM Upgrade.
I’ll cover the steps, and the some of the factors you could possibly keep in mind, while planning and executing an Upgrade. This would be the next step after you have taken the decision, “Yes, I have to upgrade!”.
20
Mar
2010
Siebel – SIS OM PMT Service
There are lots of vanilla business services available in Siebel which can be used to configure any process and this helps in avoiding scripting.
One of these services I came across is “SIS OM PMT Service”.
11
Mar
2010
Siebel – Why Upgrade? – Part II
This is a continuation of the post, “Siebel – Why Upgrade? – Part I”.
Here are some more..
10
Mar
2010
Siebel – Why Upgrade? – Part I
Hi all,
I am back to Siebel Technical Stuff after a long time. I recently worked as a part of a Siebel Upgrade Project for one of my clients.
Siebel Upgrade is a version update methodology supported by Oracle. The Customer can easily upgrade from an older version of Siebel to a higher version.
8
Mar
2010
Siebel : Security Vulnerability !
This post could have far-reaching implications. I am still at crossroads whether I should be covering this or not..
The baseline is that there has been a Security Vulnerability detected, and announced. It is said to have been detected nearly a year ago, and informed to the Parent Organization. However, despite a year passing by, we are not aware of any remedial action having been taken by the Corporation. Since the vulnerability has already been publicly announced over the internet, we feel it’s safe to cover it here as well. We feel morally responsible to apprise Oracle Corp of the issue by building sufficient public opinion to patch it..
5
Mar
2010
10 Reasons to Adopt Salesforce.com
After the post on why NOT to adopt Salesforce.com, here is another one to complement it!
“10 Reasons to Adopt Salesforce.com”…
4
Mar
2010
Salesforce.com not upto the mark?
Salesforce.com is touted as the next big thing in CRM. At times, Analysts have also dared to compare it to Siebel CRM. Some of them have even gone onto believe that Salesforce.com will eventually gain marketshare at Siebel’s expense.
Though this remains to be seen, Salesforce.com with it Cloud Computing prowess and PaaS methodology does present a compelling case.
3
Mar
2010
My Oracle Support Non Flash Version
We all need Professional support one time or the other, no matter, what our role is in a Project Implementation.
Professional Support for Siebel from the vendor has gone from..
Siebel Supportweb (god, I loved it!) -> Oracle Metalink3 -> Oracle’s My Oracle Support
19
Feb
2010
Siebel – Unable to login to mobile client
After long time I am writing a blog…
This time related to Siebel Admin 
Earlier I used to work with Siebel 7.8 and now 8.1..
So quite a different experience..
In Siebel 8.1, I had successfully initilized my dbf from tool and was able to login into Siebel Tools.
But suprisingly, using same dbf I was not able to login to my mobile client and it was throwing the error,
“user id /password not correct..”
28
Oct
2009
CRUD
No, I am not referring to the Billiards game here. While browsing the Internet, I keep coming across a plethora of new technical terms everyday.
One such term I came across recently is ‘CRUD’. If you already know what it is, this post is not for you!!
