Archive for the ‘Siebel CRM’ Category
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You are currently browsing the archives for the Siebel CRM category.
Recently I have met with the Problem in form of defect. The Problem was related to Record Visibility in Activity.
There were activities created for SR as a result of Email Response and properly visible in Activity List Applet under SR. We have Pick Applet in SR Applet for fetching all Email related activities. But strangely same activities were not visible in the Pick Applet.
This is significant news. Even though Oracle’s Fusion Applications is not even generally available yet, there is a new book that has recently been launched that left me foxed. In fact, I looked at the title again to verify that it actually meant the *new* breed of Oracle Fusion Applications being launched by Oracle, and currently available only under Controlled Access.
Read our recent coverages on Oracle Fusion Apps..
ORACLE FUSION APPLICATIONS’ UNIQUE DESIGN PRINCIPLES
LET’S UPGRADE SIEBEL CRM TO FUSION APPS “RIGHT NOW” !!
INSIDE ORACLE FUSION APPS : CRM PERSPECTIVE
Great news guys. The wait is over. Oracle’s first versions of Fusion Applications is now available for use by its customers. It’s being called “Oracle Fusion Applications 11g R1 (11.1.1.5.0)”.
Some of our previous coverages on Oracle Fusion Apps include -
ORACLE FUSION APPLICATIONS’ UNIQUE DESIGN PRINCIPLES
INSIDE ORACLE FUSION APPS : CRM PERSPECTIVE
Jobs, jobs, Siebel Jobs. I am based in India. And, whenever I tried looking out for a new job, or whenever we invited candidates to fill in critical Siebel CRM positions, the name that invariably used to come up was “Ness Technologies”. Now, this is about to change and we may be seeing more of “Citigroup”.
US banking giant, Citigroup announced last friday, that it is acquiring the IT Services provider Ness Technologies Inc. (Nasdaq: NSTC; TASE: NSTC) for about $307 million. The acquisition is expected to be financed purely by cash.
Okay, now this is bigg news. We all know about the Oracle Fusion Applications coming up, and how it is almost dreaded to eat up our jobs, viz. jobs for the technologies as we know them today.
One of the major components of the to-be-released Oracle Applications stack is the Customer Relationship Management or the CRM part.
In the last post I described about Admin Mode Flag. However, the Admin mode flag is not always the Best way to go forward. It also comes with lots of perils of its own.
In my last project,we had a requirement of Admin Views, so the admin users if required can change the data from frontend and not going to backend and running update queries.
Admin Views are those views in which all the records are visible to the person who has access to this view irrespective of the position of the person.
EAI Siebel Adapter finds its usage in almost all integration scenarios and business process automation. However, at times we hit upon limitations on its usage as Business Requirements become complex.
There is a bug which you must have encountered while using EAI Siebel Adapter BS. I will explain the issue with an example and a solution to resolve the issue…
This is a continuation from the post, Siebel – Upgrade Process – Part I.
Step 5: Merge Repositories
Use Siebel Tools. In my Siebel Tools, the path is Tools -> Upgrade -> Upgrade Application…
You may need to Prepare a Repository before this.
Follow the suggested steps to merge the Current Repository to the Repository in the new release.
If you have reached here, I assume you have already been through the Siebel Upgrade Assessment, and Planning steps.
Siebel – Why Upgrade? – Part I
Siebel – Why Upgrade? – Part II
Siebel – Upgrade Roadmap – Part I
Siebel – Upgrade Roadmap – Part II
Next step is to run the Upgrade.
This is a continuation of my previous post, Siebel – Upgrade Roadmap – Part I.
As a part of the planning phase, feel free to:
1) Analyze the Complexity of the Upgrade
2) Be a good estimator of the level of effort needed to upgrade. Don’t mind putting in a few extra days in the plan than to crib later.
You may find my previous posts on “Why to Upgrade?” interesting. As a follow-up to it, here, I would present a typical Process of Siebel CRM Upgrade.
I’ll cover the steps, and the some of the factors you could possibly keep in mind, while planning and executing an Upgrade. This would be the next step after you have taken the decision, “Yes, I have to upgrade!”.