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Posts Tagged ‘Admin’

2 May 2010

Siebel – Admin Mode Flag

In my last project,we had a requirement of Admin Views, so the admin users if required can change the data from frontend and not going to backend and running update queries.

Admin Views are those views in which all the records are visible to the person who has access to this view irrespective of the position of the person.

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2 May, 2010 at 12:51 by Madhvi Arora

Tags: Admin, Configuration, Fundamentals, Siebel, Tips, Tutorials
Posted in Siebel CRM | 3 Comments »

19 Feb 2010

Siebel – Unable to login to mobile client

After long time I am writing a blog…

This time related to Siebel Admin :)
Earlier I used to work with Siebel 7.8 and now 8.1..
So quite a different experience..

In Siebel 8.1, I had successfully initilized my dbf from tool and was able to login into Siebel Tools.
But suprisingly, using same dbf I was not able to login to my mobile client and it was throwing the error,
“user id /password not correct..”

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19 February, 2010 at 1:08 by Madhvi Arora

Tags: Admin, Client, Siebel
Posted in Siebel CRM | 2 Comments »

4 Sep 2009

Siebel – Installer hangs midway

:-)

In my website statistics, I see somebody trying to find a solution to the above problem. The Siebel Installer starts, when you start an installation. However, it doesn’t complete and it hangs somewhere in the midway. I write this just when I was having the exact same problem today (I hope that explains the smiley which opens this post!).

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4 September, 2009 at 8:17 by Nitin Jain

Tags: Admin, Installation, Siebel, Tips, Workarounds
Posted in Siebel CRM | 25 Comments »

19 Aug 2009

Siebel – Case Insensitivity (CIAI) Wizard

CIAI stands for Case Insensitive and Accent Insensitive in Siebel. This can be called the first post on GeeksBlogging@dotCOM on Siebel 8 New Features.

I had discussed about some traditional methods of controlling Case Sensitivity in Siebel queries. However, in version 8.0, Siebel has introduced a new feature of the CIAI Wizard which goes a step further in controlling this functionality. This has been carried forward in Siebel 8.1 albeit with some minor modifications.

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19 August, 2009 at 8:24 by Nitin Jain

Tags: Admin, Configuration, New Features, Siebel, Siebel 8, Tools, Tutorials
Posted in Siebel CRM | No Comments »

18 Aug 2009

Oracle VM Templates for Siebel CRM

In a normal case, to set up a Siebel CRM solution on a server, we would first need to separately set up the Server Operating System, Database Server and Siebel CRM. This could be quite a task and could take substantial time and resources. Why not follow the easy way out?

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18 August, 2009 at 8:35 by Nitin Jain

Tags: Admin, ORACLE, Siebel
Posted in Siebel CRM | 3 Comments »

17 Aug 2009

Siebel – Run Case Insensitive queries

This is a nice tip I ran across. All the Siebel Developers use Siebel Tools and Siebel Web Client extensively. And, each one of us run over a hundred queries daily. However, when querying for some data, for eg. a Business Service Name in Tools, Siebel generally demands we enter the correct case. To streamline the process and improve productivity, I continuously keep making minor modifications in my environment settings.

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17 August, 2009 at 15:11 by Nitin Jain

Tags: Admin, Business Component, CFG file, Client, Configuration, Siebel, Tips
Posted in Siebel CRM | 4 Comments »

5 Aug 2009

Siebel – Automatic User Logout

Logging out a user automatically, when the user does not explicitly logoff.

This one came up as a request from NP on GeeksBlogging@dotCOM. I believe this would possibly be a very frequent issue and a common problem in almost all the Siebel Installations. The users generally come from a Sales background. They hardly care how they actually close the Siebel Application. In most cases, they just press the (X) button on top of the Browser window, rather than explicitly selecting File -> Logout.

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5 August, 2009 at 8:29 by Nitin Jain

Tags: Admin, logout, Siebel, Tips, Tricks, Workarounds
Posted in Siebel CRM | 12 Comments »

16 Jul 2009

Siebel Server Verification – EVT Tool

Verifying the health of our Siebel Server Environment is the primary concern of any sane Project Manager to have spent such large sums of money in setting it up in the first place. We have already introduced a couple of very useful tools to analyse performance and other bottlenecks in the past. Here, I will try to cover one of the prominent tools used extensively in the process.

It is called the Siebel EVT Tool, or the Environment Verification Tool in Siebel. It helps Siebel Administrators verify the configuration, of Siebel Business Environment. Errors and Potential problems in a Siebel Implementation can readily be found out through this tool.

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16 July, 2009 at 8:07 by Nitin Jain

Tags: Admin, Performance, Server, Siebel, Tutorials
Posted in Siebel CRM | 1 Comment »

14 Jul 2009

Siebel Admin – Gateway Name Server – An overview

We discussed about the basic Siebel Server Architecture in our previous posts. I will try to elaborate on some of them as per my understanding one by one. I amm trying to detail out the Siebel Gateway Server today.

The first thing we need to understand is that Siebel Gateway Server is a LOGICAL Siebel server, and not a PHYSICAL Siebel server. Its primary purpose is to provide the services of a Name Server. It is for this reason that it is also referred to as a Siebel Gateway Name Server.

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14 July, 2009 at 20:20 by Nitin Jain

Tags: Admin, Architecture, Server, Siebel
Posted in Siebel CRM | 1 Comment »

11 Jul 2009

Siebel Server Architecture – an Introduction

You may call this an introductory tutorial. Siebel as we all know, is quite a complex maze of many different objects and components working together to provide a successful CRM implementation. This topic is very trivial. Yet, I have noticed many professionals with multi-year experience discussing basic Siebel Architecture questions with me.

I am trying to outline a general architecture in a simple environment. Some of the most common jargon that you would come across when thinking in this direction are:

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11 July, 2009 at 8:35 by Nitin Jain

Tags: Admin, Server, Siebel, Tutorials
Posted in Siebel CRM | 4 Comments »

17 Jun 2009

netstat command

Hi all,

All of us have faced huge performance related issues. When it comes to Siebel, things can only be called murky! The OOB solution itself puts up a few questions. I say this as per my naive understanding and experience :-)

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17 June, 2009 at 21:10 by Nitin Jain

Tags: Admin, Performance, Server, Siebel
Posted in EAI, Siebel CRM | No Comments »

15 Jun 2009

Siebel – Forcing User Logoff

Hi all,

Somebody recently asked me if there is a way that we can force the user to Logoff from the current session, under some specific conditions. My simple research in Siebel Tools and around it brought up the following alternatives.

Vanilla Business Service Methods:
1) BS Name = LS Medical Product Issue Service
Method = Logoff

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15 June, 2009 at 16:56 by Nitin Jain

Tags: Admin, Client, Configuration, EAI, Login, Siebel
Posted in Siebel CRM | No Comments »

26 May 2009

Siebel – EnableServiceArgTracing – Logging Messages

Hi,

We have already discussed at quite a length the logging methods, the most prominent of these being the usage of vanilla Siebel EAI Queues. You can read about the entire series through the following links:
A meeting with Siebel EAI
Siebel – EAI Queue
Siebel – EAI Queue – Usage
Siebel – EAI Queue – a Critique’

I recently came across another vanilla method (EnableServiceArgTracing) to log the messages. Using this, the various Siebel logs can be created, and the Input and the Output messages to some of the Business Services can be written in XML format to a file. These XML files would appear as Siebel Dump files with a “.dmp” extension. These can be read off any standard text reading tool like Notepad, Editplus, Notepad++, etc. This process works with EAI Siebel Adapter and EAI Dispatcher business services.

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26 May, 2009 at 12:21 by Nitin Jain

Tags: Admin, CFG file, Configuration, Debugging, EAI, Logging, Siebel, Tricks, Tutorials, workflows
Posted in Siebel CRM | 1 Comment »

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