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Posts Tagged ‘Fundamentals’

12 Aug 2009

Siebel – Symbolic Strings

Consider this a brief introductory tutorial on Symbolic Strings in Siebel. Symbolic Strings are from amongst the most commonly used entities in Siebel, especially in Siebel Multi lingual deployments.

They can greatly reduce the job of initializing, deploying, tracking, modifying all the plethora of error/warning messages that you may generally come across in a typical Siebel CRM application.

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12 August, 2009 at 10:43 by Nitin Jain

Tags: Applet, Configuration, Fundamentals, Siebel, Tools, Tutorials
Posted in Siebel CRM | No Comments »

11 Aug 2009

Siebel – Vanilla Functionality

What is Siebel Vanilla functionality?

Somebody recently asked me this question. Though trivial, it could be quite foxing for somebody new to the Siebel Development community. It is a part of the normal Siebel jargon.

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11 August, 2009 at 11:10 by Nitin Jain

Tags: Fundamentals, Siebel, Tips
Posted in Siebel CRM | 2 Comments »

7 Aug 2009

Siebel Configuration – A day in life

Consider this article as a simple overview of Siebel Configuration. We will cover how a typical day in the life of a Siebel Configurator is most likely to be like.

Siebel is a Tool in itself. It is a Customer Relationship Management system, which Oracle has kept as close to the global standards as it could, and it has done a good job at that, I must say. In most cases, it is similar to any customized CRM software you may come across, just that most of the views, and Data Organization that you would yearn for, would be available Out of the Box when you install Siebel CRM.

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7 August, 2009 at 8:44 by Nitin Jain

Tags: Configuration, Fundamentals, Siebel
Posted in Siebel CRM | 2 Comments »

4 Aug 2009

Siebel EIM Career – A day in Life

Consider this article as a simple overview of Siebel EIM. We will cover how a typical day in the life of a Siebel EIM Developer is like.

Usage of Siebel EIM is guaranteed as soon as a Siebel project is to be implemented, in most cases. The only exceptions that I can think of are the Siebel Upgrade projects in some cases, or in case the client never had any information organizing of Contacts and Leads for this line of business before (Rare, and highly unlikely!!).

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4 August, 2009 at 14:51 by Nitin Jain

Tags: Career, EIM, Fundamentals, Siebel
Posted in Siebel CRM | No Comments »

24 Jul 2009

Siebel – Merge Records – Checklist

I call this Part III, and concluding part of a series of my posts on the Merge Records functionality in Siebel CRM. You may want to take a look at the previous 2 parts below:
Siebel – Merge Records functionality
Siebel – Automating Merging Records by script – II

Though this looks like a very interesting and useful utility from the face of it, it can be dangerous too.

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24 July, 2009 at 11:12 by Nitin Jain

Tags: Configuration, Critique, Fundamentals, Product Defect, Siebel, Tutorials
Posted in Siebel CRM | No Comments »

24 Jul 2009

Siebel – Fetch Active view properties – III

I will discuss a practical example, and the corresponding Inputs as a usage example for the “FINS Data Transfer Utilities”. If you have not already done so, I would suggest going through the previous posts for a better understanding:
Siebel – Fetch Active view properties
Siebel – Fetch Active view properties – II

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24 July, 2009 at 8:29 by Nitin Jain

Tags: Client, Configuration, Debugging, eScript, Fundamentals, Siebel, Tutorials
Posted in Siebel CRM | 2 Comments »

22 Jul 2009

Siebel – Fetch Active view properties

Hi,

Working on a typical requirement recently, I came across a need to fetch the properties from the user’s active view. This was an attempt to recognize the user, and the details about the Siebel view/screen he was in.

On research we can see that there are a number of Application level methods which we have at our disposal.

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22 July, 2009 at 13:40 by Nitin Jain

Tags: Application, Client, Configuration, eScript, Fundamentals, Siebel, Tutorials
Posted in Siebel CRM | 2 Comments »

22 Jul 2009

Siebel – Automating Merge Records by script – II

I call this Part II, as I have already introduced the Merge Records Siebel functionality, and discussed its usage in his post. One of the interesting discussions we had was how such a data could possibly be inserted into the Siebel system, since Siebel has so many mechanisms to prevent Data Corruption. We had also zeroed in on EIM and EAI as the basic culprits which could possibly insert inconsistent data into the Siebel Database.

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22 July, 2009 at 11:32 by Nitin Jain

Tags: Configuration, Fundamentals, Siebel, Siebel Secrets, Tutorials
Posted in Siebel CRM | 1 Comment »

21 Jul 2009

Siebel – Merge Records Functionality

How many times have we realized that there are multiple records exisiting in our database with nearly the same values? The next though with a bolt of lightning is, how the hell were two records with similar data entered into the system, with all the fundamentals of Primary Keys and User Keys.

Well, the answer could be that though none of the User Keys were violated, data was common in the other fields except the User Key fields. For example, we may end up having two Contact records in our system, which we realize actually point to the same CONTACT. So much so for blasphemously expensive CRM Systems! :-)

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21 July, 2009 at 19:10 by Nitin Jain

Tags: Configuration, Fundamentals, Siebel, Tutorials
Posted in Siebel CRM | 2 Comments »

10 Jul 2009

Siebel – An Introduction to different modules

In the Customer Relationship Management (CRM) space, Siebel CRM is the undisputed Market Leader, at least that is the impression I have! And not only just so. Dig a little deep into Siebel CRM and you would realize how wide and vast Siebel CRM is, in terms of both the number of functionalities it covers, and the amount of detail in each one of these functionalities that it covers. I am more and more convinced that it is not just one software, but, and entire CRM suite stack built for the purpose.

Read the rest of this entry »

10 July, 2009 at 8:12 by Nitin Jain

Tags: Fundamentals, Siebel, Tutorials
Posted in Siebel CRM | No Comments »

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