GeeKs Blogging @ dotCOM » License

Siebel – Unable to launch Local Client

Nitin Jain — Sun, 26 Apr 2009 07:09:20 +0000

Hi all,

I was making a fresh install of Siebel yesterday, when something very strange happened. I could not launch my Local Client. This was even more strange because:
1) I could successfully launch my Sample Client
2) I could successfully launch my Local Client when invoking it in Debug mode from within Siebel Tools!

I was installing an instance of Siebel 7.8.2 for the concerned. My operating system in use is Windows XP.

My Sample client was opening successfully. This meant my Internet Explorer settings are fine, and the executables to execute one after the other are installed fine.

I could launch my local client from within Tools using the same CFG file and the login parameters indicated that my configuration of the CFG file was fine, and I was using the correct login credentials. This also concluded that it was not an issue of license keys. I was left in the blue unable to think of as to what the possible reason could be.

I tried increasing the Logging level to maximum, trying to find out what is really hampering the launch of local client. I noticed that there were no errors being indicated in the log files being created. Just that the log files would be created successfully for some time, and then, the entire process would halt. The log files stopped being updated after a certain point, without indicating any error.

On comparing the log files of client launch in debug mode and without debug mode, the only difference was that the log file size in Debug mode was much larger, the log files were being updated properly right till the end and that the debug mode Local client was working fine.

Now, the million dollar question: then how was the problem resolved?

On top of the base install of 7.8.2, I installed the patch 7.8.2.8.
When I tried launching the Local client now, it worked beautifully without hanging.

I am still hunting for the possible difference that the patch installation made, which enabled the successful launch of my Local Client. Any pointers from anybody?

Siebel – License keys don’t work / are invalid

Nitin Jain — Tue, 21 Apr 2009 17:12:06 +0000

So, here I am again. After the fabulous solution to enter license key in Siebel by Prachi, I guess I would also just put an icing on the cake!

Okay, Prachi’s post, is valid in case you HAVE the license keys available. What do you do in case you DON’T HAVE the license keys in the first place!!

This is what this post is all about, entering Siebel without a valid license key.

I had this problem once when I was working on Siebel v 7.8. At that time, Siebel 7.8 had been newly launched in the market, and we were having some issues getting all the license keys being made available. It was all tied up in some project politics (not literally, I mean just that the process in the organization was cumbersome) and delays, hampering our project success.

I had the installation of Siebel 7.8 Tools and Client in front of me, and everything was working fine. The problem was, we could only access a few screens for which we had the license. I was however, interested in looking at some of the areas which were unfortunately unavailable since we did not have the appropriate license keys.

Never to be tied down in chains, I tried something which nobody sane would recommend to anybody sane lest they risk to destroy their installations! I did something which I doubt you would get on any other forum or blog, and definitely not on Oracle sponsored websites or links.

I had been working on Siebel 7.7 for a long time then. With an increased focus on Siebel v7.8 and v8.0, I noticed that ORACLE CORP. (R) had reduced its focus on the older versions. So much so, that all inclusive lifelong license keys were now easily available for Siebel v7.7. I was surprised initially, and smiling the next moment!

I entered the very same license (all inclusive) keys of Siebel 7.7 into Siebel 7.8. Guess what, it seemed I had just entered the forbidden world of dwarfs and fairies, with innumerable Siebel screens in front of me in the sitemap, with the entire Siebel functionality exposed even for Siebel 7.8! Now these were lifelong keys of Siebel 7.7 which will never expire, AND are all-inclusive. The same behaviour was carried forward in Siebel 7.8 as well. However, I doubt if it would expose the Siebel 7.8 specific functionality with the 7.7 license keys. Only functionality common to both versions would be exposed, I would guess.

In case you need help on as to how to enter license keys in Siebel, please refer Prachi’s post here. I believe it’s a beautifully written post. We already have 2 more workarounds suggested in the comments there.

Please note that this is my personal solution, and in case you are serious about implementing this, you would be doing so at your own risk. I must say that please read the Disclaimer on this website carefully before implementing this highly insane solution.

I am just waiting to see as to how long it is before ORACLE CORP. (R) finds out about this post! Entering Siebel without having a valid License key, now this is new!!

Cheers

Siebel – Adding License Keys to Sample

Prachi Sharma — Mon, 20 Apr 2009 02:46:30 +0000

I am glad to be associated with Geeks Blogging @ dotCOM. This is my first post here.

This is a very generic problem that we all come across. Adding License Keys in Siebel Sample Database. This is at times a little difficult and workarounds have to be used.

There are a number of ways that you can enter License Keys in Siebel:
1) When you are installing Siebel, and try to log in for the first time, it asks for valid License Keys. You can enter multiple license keys at this step.
2) Log into Siebel Web Application. Navigate to Sitemap -> Administration – Application -> License Keys.
3) Log into Siebel Tools. Navigate to Help -> Technical Support -> License Keys

However, you will notice that only the first option works in case of Sample Database. The route through Siebel Client and Siebel tools are greyed out. The first option has the drawbacks in case, the license keys entered are not lifelong, and we may need to enter new license keys after some time. Also, we may need to add additional functionality in Siebel using new license keys.

The solution is to login into Siebel Tools. Once logged in, press ‘Shift’. Keep it presses while navigating to Help -> Technical Support. Now, if you notice the ‘License Keys’ button is active. Press License Keys, a new dialogue box will open. Here, you can add new, delete or edit existing license keys. This will solve the problem.