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Posts Tagged ‘Workarounds’

31 Aug 2011

Login Failed in Dedicated Web Client : MVF Issue

Recently I have met with the Problem in form of defect. The Problem was related to Record Visibility in Activity.

There were activities created for SR as a result of Email Response and properly visible in Activity List Applet under SR. We have Pick Applet in SR Applet for fetching all Email related activities. But strangely same activities were not visible in the Pick Applet.

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31 August, 2011 at 2:48 by Himanshu Bajpai

Tags: Business Component, Configuration, Login, Siebel, Tips, Workarounds
Posted in CRM, Siebel CRM | No Comments »

7 Apr 2010

EAI Siebel Adapter BS – Upsert Multiple Child Records

EAI Siebel Adapter finds its usage in almost all integration scenarios and business process automation. However, at times we hit upon limitations on its usage as Business Requirements become complex.

There is a bug which you must have encountered while using EAI Siebel Adapter BS. I will explain the issue with an example and a solution to resolve the issue…

Read the rest of this entry »

7 April, 2010 at 8:45 by nanpats

Tags: Business Services, EAI, Siebel, Tips, Tricks, Vanilla, Workarounds
Posted in Siebel CRM | No Comments »

7 Oct 2009

Query on the Long Column or Field

A typical problem in any EAI project. Others too!!

One of the most common ways of building custom Error Handling or Logging mechanisms include dumping huge messages and XMLs in the database for future reference. It works as an excellent logging mechanism which can be pulled out in case something in the system fails.

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7 October, 2009 at 0:56 by Nitin Jain

Tags: ORACLE, Siebel, Tricks, Workarounds
Posted in Database, ORACLE, Siebel CRM | 2 Comments »

4 Sep 2009

Siebel – Installer hangs midway

:-)

In my website statistics, I see somebody trying to find a solution to the above problem. The Siebel Installer starts, when you start an installation. However, it doesn’t complete and it hangs somewhere in the midway. I write this just when I was having the exact same problem today (I hope that explains the smiley which opens this post!).

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4 September, 2009 at 8:17 by Nitin Jain

Tags: Admin, Installation, Siebel, Tips, Workarounds
Posted in Siebel CRM | 25 Comments »

5 Aug 2009

Siebel – Automatic User Logout

Logging out a user automatically, when the user does not explicitly logoff.

This one came up as a request from NP on GeeksBlogging@dotCOM. I believe this would possibly be a very frequent issue and a common problem in almost all the Siebel Installations. The users generally come from a Sales background. They hardly care how they actually close the Siebel Application. In most cases, they just press the (X) button on top of the Browser window, rather than explicitly selecting File -> Logout.

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5 August, 2009 at 8:29 by Nitin Jain

Tags: Admin, logout, Siebel, Tips, Tricks, Workarounds
Posted in Siebel CRM | 12 Comments »

15 Jul 2009

Siebel – Refresh Applet retaining existing context

RefreshRecord() does not work in all cases, does it? :-)

This is a very common requirement I have seen in almost all Siebel EAI implementations. We have data flowing IN and OUT of the Siebel CRM system. It is updated in the Database alright, but, how do we update the user on the UI. I am assuming a quick data interchange in Real-time using a VBC or a Web Service or something similar. Whenever we update the Database using a Workflow or a script here, the UI will not refresh automatically, and though the process would end successfully (I hope it does), the user would never come to know about the successful updation until he manually does a Query + Go on the Applet, or uses the famed Alt+Enter Hotkey.

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15 July, 2009 at 8:04 by Nitin Jain

Tags: Configuration, EAI, Scriptless solutions, Siebel, Tricks, Workarounds
Posted in Siebel CRM | No Comments »

9 Jul 2009

Siebel – EAI Siebel Adapter – Looping Multiple Records

This is a follow-up post on the post, Siebel – Looping Multiple Records – III. We are looking at possibly more conventional methods to loop through multiple records in Siebel, than the SIA BC Utility Service.

We will make use of EAI Siebel Adapter’s QueryPage method to achieve the same. Knowledge of Siebel Workflow processes is essential to understanding this post.
The QueryPage method allows us to input an additional parameter, NumOutputObjects, to define the number of records that we want to output. Why not set this value to ’1′?

Following is an outline of the Dummy Workflow I used to achieve this.

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9 July, 2009 at 8:00 by Nitin Jain

Tags: Configuration, EAI, Performance, Scriptless solutions, Siebel, Tricks, Tutorials, Workarounds, workflows
Posted in Siebel CRM | 3 Comments »

8 Jun 2009

Siebel – EAI Siebel Adapter Search Spec

Hi,

I can bet that for anybody who has worked on Siebel EAI, ‘EAI Siebel Adapter’ is not an Alien term. This post is about EAI Siebel Adapter’s Query method.

How to restrict the number of Child records returned in Siebel adapter’s Query.

Scenario – Order and related Order Line Items

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8 June, 2009 at 13:13 by Vikas Luthra

Tags: EAI, Siebel, Tips, Tricks, Tutorials, Workarounds, workflows
Posted in Siebel CRM | 1 Comment »

31 May 2009

Siebel – FINS Industry XML Query Service

“Extracting values from a tag deep down in the Hierarchy.” How many times have you come across this problem, and how many times have you wished that Siebel has an OOB method to help you extract these values?

Well, here it is. The “FINS Industry XML Query Service” in Siebel does just that. I am covering this here because of lack of documentation on the same by Oracle, and the immense use that this can be put to. This BS can save you a lot of headache of writing custom scripts to parse the entire XML Hierarchy in Siebel eScript, which can be a real pain in the neck.

This blog post will target the detailed usage of the BS, “FINS Industry XML Query Service” in Siebel CRM. This BS can be used directly in a Siebel Workflow, since this is vanilla. No scripting is needed which is as per the recommendations of Siebel Best Practices.

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31 May, 2009 at 2:35 by Nitin Jain

Tags: EAI, Scriptless solutions, Siebel, Siebel Secrets, Tricks, Workarounds, workflows
Posted in Siebel CRM | 5 Comments »

28 May 2009

BI – Actuate Reports in PDF format in Siebel

Hi all,

Siebel is well integrated with Actuate Reports, used for reporting and Business Intelligence (BI) perspectives.

Today’s post has been contributed by Tapan Chitkara, a regular visitor to GeeksBlogging@dotCOM. Tapan has deep expertise in Siebel Actuate Reports.

By default, when a report is generated and viewed in the Siebel web client, or selected from Reports Server > My Reports view, the report will be presented in Dynamic HTML (DHTML) format in the web browser. When the user clicks on the Save button , a window will popup prompting to download the report to PDF or Excel. If you select PDF and try to save, the file will be saved as the name of the physical report file on the Server as shown in the image below (Please click on the image to enlarge):

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28 May, 2009 at 19:09 by admin

Tags: Actuate, Business Intelligence, Client, Reports, Siebel, Workarounds
Posted in Actuate, Siebel CRM | 1 Comment »

23 Apr 2009

Siebel – Showing red asterisk on a conditionally required field

In Siebel vanilla Application, we see a red asterisk ( * ) in case the field is Required. However, this asterisk is not shown in case the field is made required conditionally through customization.

We had a similar requirement, to show the red asterisk against a field in the form applet, which was required conditionally. I have already discussed how to make the field read only conditionally in my previous post.

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23 April, 2009 at 10:03 by Madhvi Arora

Tags: Applet, Configuration, Siebel, User Property, Workarounds
Posted in Siebel CRM | 4 Comments »

21 Apr 2009

Siebel – License keys don’t work / are invalid

So, here I am again. After the fabulous solution to enter license key in Siebel by Prachi, I guess I would also just put an icing on the cake! ;-)

Okay, Prachi’s post, is valid in case you HAVE the license keys available. What do you do in case you DON’T HAVE the license keys in the first place!!

This is what this post is all about, entering Siebel without a valid license key.

Read the rest of this entry »

21 April, 2009 at 22:42 by Nitin Jain

Tags: License, Login, Siebel, Workarounds
Posted in Siebel CRM | 3 Comments »

20 Apr 2009

Siebel – Adding License Keys to Sample

I am glad to be associated with Geeks Blogging @ dotCOM. This is my first post here.

This is a very generic problem that we all come across. Adding License Keys in Siebel Sample Database. This is at times a little difficult and workarounds have to be used.

There are a number of ways that you can enter License Keys in Siebel:
1) When you are installing Siebel, and try to log in for the first time, it asks for valid License Keys. You can enter multiple license keys at this step.
2) Log into Siebel Web Application. Navigate to Sitemap -> Administration – Application -> License Keys.
3) Log into Siebel Tools. Navigate to Help -> Technical Support -> License Keys

Read the rest of this entry »

20 April, 2009 at 8:16 by Prachi Sharma

Tags: License, Login, Siebel, Tools, Workarounds
Posted in Siebel CRM | 16 Comments »

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